Referenties

· A series of masterclasses for different organisation on processmanagement, quality management, corporate sustainability and social responsibility and on management of change.

· DUTCH POLICE, series of Masterclasses Process Management (2004-2006)

· SOCIALE VERZEKERINGSBANK (Dutch Social Insurancebank), balancing new IT systement and the Strategic Business Procesmanagmentmodel (2005).

· DUTCH POLICE, evaluation eight years applying INK managementmodel (dutch version EFQM) (2004)

· EUROPEAN COMMISSION Development of the European Corporate Sustainable Framework (ECSF), a new operational management concept in order to implement Corporate Social Responsibility in European organisations. (2003-2005)

· EFQM/EUROPEAN COMMISSION, Project gathering "Best Practice Quality Management in Europe" cases, 35 cases from all EU countries and written by or under responsibility of local professors (Project Leader).(1996-1997)

· NIAZ (Nederlands Instituut voor Accreditaite van Ziekenhuizen), mogelijkheden van integratie van het INK-model met het accreditatiesysteem van het NIAZ

· BIZA, training for orientation what quality systems are applicable for the different excuting modalities of the Dutch Government (2003)

· OPENBAAR MINISTERIE AMSTERDAM, training selfassesment on the bases of the EFQM/INK-model (2003)

· OPENBAAR MINISTERIE Rotterdam appliing the EFM/INK-model (2003)

· INK, writing brochure Introduction, filosophy, content and applition of the INK managmentmodel (= Dutch version of the EFQM-managementmodel)

· MINISTRY OF ECONOMIC AFFAIRS, advice stimulating quality in the Netherlands. Advice foundation national quality knowledge and documentation centre. This advice was followed by the Minister and has directly led to the realisation of the Instituut Nederlandse Kwaliteit (institute Dutch quality), (Project Leader).

· NEN, strategic dialogue

· PINK ROCCADE MEGAPLEX, strategic dialogue

· PHILIPS, chairman workgroup integration corporate risk management, corporate accounting and control and corporate BEST-program (Business Excellent Management Specs and Teamwork.

· COSUN, strategic dialog

· BALLAST NEDAM Implementing new operational management concept, regarding the relation Board of Directors and business units on the basis of the European Quality Award model (Project Leader).

· ROCCADE INFORAMTICA GROUP N.V. Implementing new operational management concept, regarding the relation Board of Directors and business units on the basis of the European Quality Award model (Project Leader).

· NEDERLANDSE SPOORWEGEN (Dutch railways). Implementing new operational management concept, regarding the relation Board of Directors and business units on the basis of the European Quality Award model (Project Leader).

· NOVEM. Design and transfer of a consulting programme "Implementation energy management". Target group smaller (technical) consultancies (Project Leader).

· SIJTHOF-PRESS, reorganisation and restructuring of the top.

· EFQM/INK. Various cases for auditor training courses European and Nederlandse Kwaliteitsprijs (Project Leader).

· ATAG. Counter-expertise of an expert report "Mismanagement" in the framework of an arbitrage (Project Leader).

· LIOF. State of affairs with a number of smaller enterprises regarding the certifiability according to ISO 9000.

· TEXTILIANA (the Czech Republic). In the framework of the PHARE programme, developing and implementing a new (financial) management information system, a marketing organisation and quality management (Project Leader).

· PTT Telecom. Writing policy document: How to deal with certification now that PTT Telecom is working on a TQM programme (Project Leader).

· PTT Telecom. Providing advice capacity with implementation of TQM programme (Project Leader).

· PTT Post. Assistance with implementing self assessment on the basis of the Dutch Quality Matrix.

· PHILIPS Corporatie Quality Bureau. Worldwide inventory training programmes of multinationals that are successful with implementing TQM (Project Leader).

· Instituut voor het Midden- en Kleinbedrijf (IMK) (institute for middle- and small-scale businesses). Assisting in development of a handbook in which three diagnosis tools for the non-industrial sector (Project Leader). Transfer of Berenschot know-how to IMK Consultants (Project Leader).

· H. ALBERT DE BARY & Co. N.V./DEUTSCHE BANK A.G., Integral quality improvement in both offices of the bank (Project Leader)

· POLYTECHNIC Midden-Brabant. Transfer of Berenschot know-how and supervision of development of a graduate course in quality management (Project Leader).

· Provinciale Zeeuwse Electriciteits Maatschappij PZEM (provincial Zeeland power company). Integral quality management project of the department of Transportation (Project Leader).

· VAN RIETSCHOTEN & HOUWENS, policy consequences in relation to renewed goods flow control. Reorganisation from an integrated to a business-unit structure (Project Leader).

· Gebr. NEFKENS, quality project "Beter Nefkens" (better Nefkens) (Project Leader). Later on followed by projects such as "coaching implementation Nederlandse Kwaliteitsprijsmodel" (Dutch quality price model), "coaching writing application to take part in the Nederlandse Kwaliteitsonderscheiding" (Dutch quality award), and coaching of a Berenschot Consultant who has organised and implemented an employee-satisfaction survey, as intended within the Nederlandse Kwaliteitsprijsmodel.

· BOVAG, sector project-wise quality enhancement in small companies, implemented in 80 automobile companies (Project Leader).

· UNETO, sector project-wise quality enhancement in small companies, implemented in 10 installation companies.